Boca Walk-In Tubs FAQ
Boca Walk-In Tub customers may experience muscle and joint pain relief due to the tub’s hydrotherapy air and water jets. Many people enjoy improved circulation and range of motion after regularly using a Boca Walk-In Tub. Another excellent side effect of using these tubs is experiencing greater relaxation, less stress and better sleep quality.
Walk-in tubs require some maintenance, although it’s not complicated. Maintain your Boca Walk-In Tub using the care guides on Boca’s website and your tub will stay in great shape for years to come.
You can cancel your Boca Walk-In Tub order within three days of signing the sales contract with no cost or penalty. However, if you requested a rush order and your tub is well into the manufacturing process, you are required to pay at least 33% of the purchase price. As with all contracts, we recommend you review Boca Walk-In Tub’s documentation, so you’re sure to understand your obligations.
Boca Walk-In Tubs recommends a 50-gallon water heater for their standard walk-in tub. The company recommends at least a 75-gallon water heater for the deep soaker, wide, wide-deep and two-seater models.
To maintain the longevity of the high gloss finish we recommend a wipe over after every use with any non-abrasive cleaning liquid. It is also very important that you wipe around the door seal to remove any dirt or debris after every use. Damage to the door seal can invalidate the warranty. Your Air System will self-purge after 20 minutes of non-use, leaving the system clean and dry. Soft scrub or fiberglass cleaner can also be used for cleaning and purchased at stores such as Home Depot and Lowes.
Bubble bath can be used in moderation. The spa is very powerful, and bubbles will form rapidly. Salts should be added gradually to the bath to allow the salts to dissolve properly.
Yes, however, as a safety precaution, the air and water jet systems will automatically stop after 20 minutes but can be restarted at any time. There is also a 30 minute timer on the Comfort Warm system. This system can be restarted at any time after the automatic timer.
No, the door is fitted using a stainless-steel piano hinge which is very strong and will keep the door in its position. It is not designed to take the weight of a person. To lean on the door could result in door movement or misalignment and could cause a leak. This can also invalidate the warranty.
To clean your whirlpool system, add two cups of bleach or white vinegar to a tub filled with warm water. Turn on the whirlpool system and allow it to run for the automatic 20 minute cycle. Once the 20 minute cycle has completed, the whirlpool system will shut off. At this time you can drain the walk in tub and rinse it out using the handheld shower wand. We suggest performing this cleaning cycle at least once a month and more often if needed. Repeat the cleaning cycle as needed to flush out the whirlpool system.
